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The Twizel Community Care Trust value your feedback and we are committed to resolving any issues in a fair, timely and efficient manner.

If you would like to make a formal complaint, please get in touch via the contact form, email or phone. We will then seek to resolve any concerns through review and investigation and advise our findings and any actions taken. We are committed to ensure continuous improvement.   

Below is also a link to the Health & Disability Commissioner website.

Health & Disability Commissioner - Your Rights